Guest Services and Facilities

Information Counter

At the information counter, Cast Members answer your questions and respond to your requests.

Please come to the information counter in the following situation.

  • When you cannot find the shop you want.
  • When you have become separated from your companions and need to call them.
  • When you would like us to broadcast a message to your friends.
  • When your child gets lost.

Business Hours

10:00 a.m. - 10:00 p.m.


+81-47-305-2525 (10:00 a.m. - 5:00 p.m.)


Your call may be recorded for quality control purposes

  • Communication board

    We have a communication board at the information counter. Please use it when you need any assistance.

  • Wheelchair Rentals

    < Required Information >
    Name/Passport number or hotel name and room number
    Available at the information counter
    * The number of available wheelchairs is limited.

Floor Map2F

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